UK & Ireland Deliveries:
DISPATCH: We have all products in stock and we usually deliver your order within 1-2 working days. Orders placed over the weekend are usually despatched on the Monday (although sometimes over the weekend too).
All orders Mon-Fri, before 3pm, will be dispatched the same day. Otherwise they will be dispatched the very next working day.
For small parcels, up to 2Kg we use Royal Mail and this is usually a 1-3 day delivery service. These are standard Royal Mail delivery times but we can not accept responsibility for any orders arriving outside of these time frames. Once the order has been picked up by Royal Mail it is in their hands and out of our control
- Royal mail first class is £3.95 (1-2 days)
- Royal mail second class is £2.95 (2-3 days)
- Royal Mail parcels above 2kg are £5.95 (1-2 days)
Next day delivery only £6.95 - up to 30kg - UK Mainland Zones A and B, delivered next working day (Monday to Friday and normal working days - no Bank holidays) (no deliveries on Saturday or Sunday as these are special rates)NEXT DAY DELIVERY IS NOT GUARANTEED. Although Next Day Delivery arrives next day 99% of the time, there will be times it does not and we can not accept responsibility for these times. Once the courier picks up these orders it is in their hands and out of our control. Once the consignment has been dispatched and handed over to the courier there can be no postage refunds for any possible late delivery, due to adverse weather or any other reasons, as this delivery fee has been paid to the courier and is not money that we retain ourselves.
We dispatch our orders promptly and with speed, but once a courier takes control of the consignment and it is out of our hands, we have no control over the situation at all. This is the same for any merchant anywhere in the country. We can not guarantee times of delivery and cannot be held responsible.
FREE DELIVERY on orders over £50*
*Free for all orders under 2kg for all UK destinations - and free for all UK mainland orders over 2kg in Zones A and B - (excludes Zones C, D and E - Ireland, Northern Ireland, Scottish Highlands and Islands, Guernsey, Jersey, Channel Islands, Isle of Man).
Because of substantially higher delivery costs these areas have delivery rates of £12 for Zone C (£5.99 for orders over £50), and £17 for Zones D and E (£10 for orders over £50).
Isle of Wight and Isles of Scilly have a £5.99 extra charge for all orders over 2kg.
All courier deliveries over 2kg are a fully tracked service with customer SMS or email notifications and you will receive a 1 hour window for delivery. Please make arrangements to receive this delivery. It is also possible for a customer to get a notification when they are next in line for their delivery slot. This can be requested in the morning when they receive notification of their hour time slot. A customer also has the opportunity to change the day of delivery at this point. If the courier is running late, possibly due to unforeseen heavy traffic or an accident, they would also get a notification informing them that the driver will be late.
It is a good idea to use an address where the delivery can be accepted. If the delivery attempt is unsuccessful we will make one more attempt to deliver. If this attempt is unsuccessful the parcel will be returned and there would be further delivery costs if the parcel were to be sent again.
UK Shipping Zones
International Orders are despatched by our courier and take around 2-10 days to deliver depending on destination country. Delivery to the USA is usally approx £30 for a medium to large size box/order. Contact us by phone first to arrange shipping costs.
Please make arrangements to receive your order. If you miss the delivery you will have to collect the parcel from the delivery office. If the parcel cannot be delivered, the carrier will return it back to Photobooth Props Ltd. We will have to charge additional fees for the return of the parcel.